Communications

Improve employer engagement and upsell opportunities with targeted dynamic email communications.

Develop and launch targeted messages to select groups of employers. Leveraging our seamless integrations with major platforms, send emails based on behavior or criteria directly from TPAStream. Drive retention, engagement, and user behavior using data across WEX, Alegeus, and other leading integrated systems. Use our pre-made templates or create your own.

Use case examples

  • Improve time to collections with a billing contact email series
  • Programmatic customer success campaigns improve engagement resulting in retention and upsells
  • Automated COBRA rate gathering to improve efficiency and reduce manual intervention
  • Legislative updates and related content
  • Deliver timeline participant/member notifications to distribute
  • Any ad hoc communication 

Multiple integration points for smarter segmentation

We integrate with WEX Health and Alegeus for both CDH and COBRA, with multiple enrollment platforms, and leading accounting software so you can build the segments you need. Segments dynamically update so your clients never miss an update. 

Communications

Friendly email editor

Unlike other solutions on the market, we offer an email builder interface that is super easy to use. Preview your beautiful HTML emails as you build. Additionally, we offer a suite of pre-built templates to help you launch quickly. Let us be an extension of your communications strategy.

TPA Stream Communications Editor

How It Works

Communications Process Flow
01

Create

Design personalized emails or use our library of existing premade templates

02

Segment

Define a dynamic segment based on your data to determine who should receive the email. Segments update in real time so no one is ever missed.

03

Track and Save

View email sends and tracking information right from the app. Save emails for future use. 

04

Broadcast

Save emails as broadcasts for future use, saving you time.

Key Communications Benefits

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Reduce time to collect

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Improve customer engagement

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Offer more value

Get Started

Complete the lead form to learn more about Communications.

Want to learn more?

Let's connect about how we can empower better benefits together.

Why TPA Stream

TPA Stream is a thriving, innovative insurance technology company committed to empowering better healthcare outcomes for employers and their employees.

Learn more about TPA Stream here.

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