Healthcare Claims Data Technology is Becoming an Expectation I recently read an interview with Anne Brunson, VP of Service Operations at Maestro Health published in the July 14th issue of BenefitsPRO. In this article, she…
Healthcare Claims Data Is Becoming Expectation… And Is Possible
What Brokers Look For in a Third Party Administrator & How to Win the Contract
It is no surprise that a streamlined employer invoicing process can differentiate your firm as the best Third Party Administrator and help you win more business from your existing broker partners and make you more…
Two key ways your employer invoicing process isn’t working
Two key ways your employer invoicing process isn’t working Third party administrators (TPAs) know that brokers often come up with “creative” healthcare and benefit plan designs that require complex management on the part of the…
Your manual employer invoicing process is set up to fail: Three key issues
Your manual employer invoicing process is set up to fail: Three key issues It’s likely you’re invoicing employer clients manually – pulling data from multiple sources such as claims administration software and COBRA administration software,…
Take Your Business to the Next Level with a Claims Self-Service Solution
Your Goal is to Make Substantiation Faster and Easier When brokers bring you into a new relationship with an employer or employer group, all of those parties have a shared expectation: that you as a…
Claims Processing Speed Matters — Here’s Why
TPAs Are Healthcare Superheroes Why? Because a lot of people are relying on you. It might not be immediately apparent, either. It takes some thought into who is impacted by what you do. Take plan…
For TPAs, Customer Convenience Can Make or Break a New Relationship
The Last Thing You Need is a Confused Customer When your broker brings you in on a new opportunity with an employer or employer group, a lot of promises and assurances are made. Employers want…
The Value of an Automated Customer Experience for TPAs
The Healthcare Industry is Moving — Don’t Be the One Falling Behind The healthcare industry as a whole is moving faster and doing more than ever before. Much has been spurred on by regulation, whereas…
What is an EDI 834 file?
The basics of an EDI 834 file for third-party administrators As a third-party administrator, you’ve likely worked with an EDI 834 file in the past. If the process is not currently automated in your organization,…
How Better Data Leads to Growth for TPAs
Being a TPA is About More Than Benefits Administration It seems straightforward: brokers and employers work with you to administer their benefits programs. This allows their internal teams to focus on other tasks such as…