Your manual employer invoicing process is set up to fail: Three key issues It’s likely you’re invoicing employer clients manually – pulling data from multiple sources such as claims administration software and COBRA administration software,…
Your manual employer invoicing process is set up to fail: Three key issues
What is an EDI 834 file?
The basics of an EDI 834 file for third-party administrators As a third-party administrator, you’ve likely worked with an EDI 834 file in the past. If the process is not currently automated in your organization,…
Take Your Business to the Next Level with a Claims Self-Service Solution
Your Goal is to Make Substantiation Faster and Easier When brokers bring you into a new relationship with an employer or employer group, all of those parties have a shared expectation: that you as a…
Claims Processing Speed Matters — Here’s Why
TPAs Are Healthcare Superheroes Why? Because a lot of people are relying on you. It might not be immediately apparent, either. It takes some thought into who is impacted by what you do. Take plan…
For TPAs, Customer Convenience Can Make or Break a New Relationship
The Last Thing You Need is a Confused Customer When your broker brings you in on a new opportunity with an employer or employer group, a lot of promises and assurances are made. Employers want…
The Value of an Automated Customer Experience for TPAs
The Healthcare Industry is Moving — Don’t Be the One Falling Behind The healthcare industry as a whole is moving faster and doing more than ever before. Much has been spurred on by regulation, whereas…
How Better Data Leads to Growth for TPAs
Being a TPA is About More Than Benefits Administration It seems straightforward: brokers and employers work with you to administer their benefits programs. This allows their internal teams to focus on other tasks such as…
Using Employee Benefits Data to Create a Better Workflow
How Are You Putting Employee Benefits Data to Work? “Benefits” are more than just wellness products — they’re a cyclical process of learning for TPAs, employers, brokers, and plan participants. Employees and their families are…
The Six Health Data Life Cycle Stages of a New Employee
Managing Employee Benefits is a Cyclical Process But as a third-party administrator (TPA), it’s your responsibility to make that process as smooth and efficient as possible — for yourself, for the employer who’s entrusted you…
Why EOB Automation is the Key to Long-Term Success
EOB automation plays an important role in how your company earns and keeps new relationships — and how it grows internally. Learn more here.