Why TPA Stream

At TPA Stream, you will work with some of the most creative, hard working and dedicated team members to shape the future of how health data is managed for administrators, brokers and employers. 

Our core values are:

  • Whatever it takes – Not recklessly! More of a “let’s get organized, come up with a plan, and crush!”
  • Team above self – We each work to improve the well-being of the whole team first.
  • Mastery & willingness to learn – It’s important to us all that we have an environment where everyone is given the opportunity to move towards some level of mastery in their work life.
  • Be an adult & be balanced – Burning out in any aspect of life doesn’t really help anyone. We think that it’s core to who we are that we appreciate everyone’s ability to act as adults and approach work in a constructive, healthy way.
  • Kindness (no assholes, no jerks, be humble) – Friendly, generous, considerate – internally and externally.

TPA Stream is a young and dynamic insurance technology software company based in Cleveland, OH that was founded in 2014. We currently serve third party administrators (TPAs) with a disruptive suite of products that help TPAs win new business and automate archaic back-office operations. We are building unique integration capabilities across the benefits industry to streamline communication and movement of data for all employer funded benefits provided to over 165m employees across the United States. 

We’re a high-growth startup and always looking for bright, talented people to join our team. If you don’t see a role that fits your skillset below, send your details to [email protected].

Data Specialist

The Data Specialist is responsible for the design, development, testing, support and maintenance of application integrations supporting both client and internal processes and platforms. The person will work closely with our customers and our teams focused on customer success, implementation project, product, and app development to understand and provide feedback on complex functional requirements, identify gaps and technical limitations, propose solutions and workarounds and formalize solutions in technical design documents. Mastery in this role opens the door to roles as a customer-facing solutions engineer, a technically focused data engineer, or a broader role on the product team.

The Data Specialist role at TPA Stream will:

  • Work with the integration team to provide integration solutions for assigned business areas
  • Understand industry concepts and industry products to perform proper system integration and setup
  • Understand classification systems and languages in order to translate between systems
  • Document the workflow required to meet deliverables and maintain integration requirements documentation.
  • Translate business requirements and use cases to develop and deliver functional/technical specifications, requirements documents, detailed use cases for new product features or functionality.
  • Develop new integrations and enhance existing integrations
  • Troubleshoot, diagnose, and accurately document interoperability problems and their probable causes.
  • Identify root/cause, test, and implement solutions.
  • Work with our Customers to implement our solutions that include
    • Leading technical Integration calls with Customers/Vendors on Data transfer concepts
    • Leading technical Training calls with Customers on Product features
    • Assisting in the cleansing, analysis, and migration of data
  • Work with our Customers to support our solutions that include
    • Establishing relationships to support the life-cycle of the integration
    • Properly troubleshoot Support cases to provide resolution

Relevant Skills & Experience:

  • 2-5 Years of Integration/Technical Support/Training experience
  • Microsoft Excel, Spreadsheets, XML, CSV and other standard file formats
  • Python/SQL Programming
  • APIs
  • Interoperability experience required. Ability to read standard and vendor specs and perform gap analysis between inbound and outbound systems
  • Experience with data modeling, information management, and data flows
  • Enjoys figuring out how systems work
  • Gets excited about solving in-depth data challenges
  • Great Communication Skills
  • Team Player
  • Knowledge of the employee benefits administration industry

Location: Cleveland, OH or Remote
Position Type: Full Time
Pay: Salary Based on market and qualifications

 

If interested, please contact Bruce Yule at [email protected]