August 9, 2019 - Plan Participants as Data Drivers From January 1 to December 31, all of the plan participants that you work with on behalf of your employer partners are generating one of the most valuable assets available...
August 6, 2019 - Managing Employee Benefits is a Cyclical Process But as a third-party administrator (TPA), it’s your responsibility to make that process as smooth and efficient as possible — for yourself, for the employer who’s entrusted you...
July 23, 2019 - Strong, lasting TPA relationships start with understanding the drivers and motivations behind your three primary audiences. Learn more here.
July 16, 2019 - EOB automation plays an important role in how your company earns and keeps new relationships — and how it grows internally. Learn more here.
July 9, 2019 - TPA inefficiency is a two-fold problem. It starts with the industry itself but is also impacted by your own internal processes. Learn how to resolve it here.
July 2, 2019 - As a third-party administrator (TPA), you have quite a bit on your plate. You have to build and maintain relationships with brokers who rely on you to keep their clients happy and manage the details...