We’ve built a world-class executive, software development and customer service team to help our customers make benefits better for employees.
Meet the Team
Jacob has over a decade of experience building, selling and managing entrepreneurial businesses and software. Focusing most of his time in healthcare, Jacob has developed a keen understanding how technology can make healthcare easier for individuals, employers, brokers and third party administrators. He graduated from Rollins College in Winter Park, Florida with a focus on International Business.
Eric has over 14 years of experience building software and maintaining hardware in highly regulated industries, with over 4 years of experience working for a hospital system. Eric graduated from Case Western Reserve University in Cleveland, Ohio with a focus on Computer Engineering.
Steve has over 12 years of experience building complex software systems to solve business problems. No stranger to the healthcare space, he has a background building applications to solve staff scheduling problems in post-acute organizations to help manage labor and reduce unnecessary cost. Steve graduated from John Carroll University in Cleveland, Ohio with a focus on Philosophy.
Director of Operations
Alex has over 7 years of experience helping companies of all sizes manage various facets of operations. Most recently, Alex was an Analyst for a global automotive technology company with offices across the world. He holds a bachelor of science degree and MBA from Youngstown State University.
Don has over 40 years of customer service and sales experience working with software companies of all shapes and sizes. Most recently, Don managed the retention department for healthcare software company in Cleveland, OH. Don graduated from Cleveland State University with a focus on Information Technology.
Customer Success Technician
With over 10+ years of Technical Support experience Bill is passionate about helping customers learn and utilize software to the fullest potential. Bill has specialized in Integrating healthcare software systems over the last 5 years. He graduated from Mount Union College in Alliance, Ohio with a focus on Business Administration and Information Systems.
Jake has over 5 years of software development experience including over 2.5 years working for a healthcare software company in Cleveland, OH. Jake graduated from Bowling Green State University with a focus on Computer Science.